Inicio / Política de privacidad

Política de privacidad

Last Updated: 12/04/2025

Welcome to AI Valy (“Company”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website ai.valy.us, our software-as-a-service platform, and all related services (collectively, the “Service”).

By accessing or using AI Valy, you agree to the practices described in this Privacy Policy.

If you do not agree, please discontinue using the Service.

1. Information We Collect

1.1 Personal Information

  • Name

  • Email address

  • Account details

  • Password (securely hashed)

  • Social login data (if used)

1.2 Payment Information

Processed by secure third-party platforms (Stripe, PayPal).
We do not store card details.

1.3 User-Generated Content

  • Prompts

  • Uploaded files

  • AI outputs

  • Chat history

  • Images, audio, and documents generated or uploaded

1.4 Technical Data

  • IP address

  • Device/browser info

  • Usage analytics

  • Access logs

2. How We Use Your Information

We use your information to:

  • Provide and operate the Service

  • Process payments

  • Enable AI processing

  • Improve user experience

  • Enhance security

  • Communicate with users

  • Comply with legal requirements

We do not sell your personal data.

3. Sharing of Information

3.1 Service Providers

We share limited data with trusted partners:

  • Cloud hosting providers

  • AI vendors (OpenAI, Google, Anthropic, Stability AI, etc.)

  • Analytics tools

  • Payment processors

3.2 Legal Requirements

We may disclose information if required by law or to protect rights and safety.

3.3 Business Transfers

Your data may be transferred in case of acquisition or merger.

4. AI Processing

User input and output may be sent to third-party AI APIs as part of providing AI features.

We do not use your data to train our models.

5. Data Retention

We retain data only as long as necessary for:

  • Account operation

  • Legal compliance

  • Service performance

You may request deletion at any time.

6. Data Security

We implement industry-standard protections such as:

  • Encryption (HTTPS)

  • Secure password hashing

  • Access controls

  • Monitoring and logging

No system is 100% secure.

7. User Rights

You may:

  • Access your data

  • Request corrections

  • Request deletion

  • Export your information

  • Opt out of communications

Contact: [email protected]

8. Third-Party Integrations

AI Valy integrates with:

  • Facebook Login

  • Google Login

  • Social media platforms

  • AI APIs

These services have their own privacy policies.

9. Data Deletion Requests

Email: [email protected]

We will delete your:

  • Personal info

  • Account

  • Uploaded content

  • AI data history

Except where legally required to retain records.

10. Children's Privacy

AI Valy is not for users under 13 years old.
We do not knowingly collect data from minors.

11. International Transfers

Your data may be stored or processed in the United States or other jurisdictions.

12. Changes to This Policy

We may update this Privacy Policy.
Your continued use of the Service means acceptance of changes.

13. Contact Information

Email: [email protected]
Website: ai.valy.us